Accor is deeply committed to sustainable value creation and plays an active role in giving back to the planet and the community. As part of an ongoing commitment to sustainable development and humanitarian work, Accor launched its Planet 21 program that is dedicated to build a better future for tomorrow’s world. This program endeavours to act for ‘positive hospitality’ and has set some objectives structured around different pillars. Accor has developed the modern and innovative web platform Gaïa, that offers all hotels great support to implement the roadmap action plan of Planet 21.
Every Accor hotel is awarded for their Planet 21 achievements and The Grand proudly received the platinum label. To achieve this, The Grand has set up its own dedicated Planet 21 team. This group of highly motivated employees come together every two weeks to set goals committed to sustainable value creation.
Over the last decade, The Grand has integrated numerous of sustainable practices to create a better future. To illustrate, The Grand invested in a full upgrade of the HVAC installation and replacement of most hotel windows with monumental double-pane glass. The HVAC upgrade consisted of the installation of a new WKO 130-meter deep mono-well with heat pump installation, a completely new Fancoil system in the rooms and corridors, an upgrade of the Air-handling units with heat recovery systems, sustainable water boilers and sustainable insulation of the hotel roof.
These investments and dedication from both staff and guests have resulted in the achievement of the highest level of the Green Key certification: gold. The Green Key Award is the leading standard for excellence in the field of environmental responsibility and sustainable operation within the tourism industry. This prestigious ecolabel represents a commitment by businesses that their premises adhere to the strict criteria set by the Foundation for Environmental Education.